If you have any queries please complete the form and we aim to get back to you within 24 hours, but we are usually much quicker than that!
Looking to return an item? Please use our online form instead and a member of our team will be in touch to arrange your return.
Our Customer Care team will be pleased to assist you with any aspect of your online shopping. Please have your order number to hand. This will help us deal with your query as efficiently as possible. Some of our services are provided to you by our carefully-selected partners. While you're welcome to call us with any questions, our partners are also available to answer your queries directly.
We have a target response time of one working day for email enquiries, and will always endeavour to honour this commitment to our customers.
Unit 1 Reedswood Park Road
Tel: 0800 043 8975 or 0121 250 2181
Lines are open 9:00am - 4:00pm (Mon-Fri)