Need help quicker? Use our live chat feature in the bottom-right to get immediate assistance! Available 09:00–16:00 Monday–Friday.

Contact Us

Our Customer Care team will be pleased to assist you with any aspect of your online shopping. If you have any queries, please complete the form and we aim to get back to you within 24 hours.

If you would like to email or call us, please have your order number to hand. This will help us deal with your query as efficiently as possible.


Tel: 0800 043 8975 or 0121 250 2181
Lines are open 9:00am - 4:00pm (Mon-Fri)

Looking to return an item?

Please use our Online Returns Form, and a member of our team will be in touch to arrange your return.

Our Address

Please Note: For safety reasons, we're unable to assist you in-person. Please do not visit our main distribution centre if you're trying to make a purchase or return an item.

For postal letters and stock deliveries/collections, our address is:

LED Bulbs
Unit 1
Reedswood Park Road